There is a lot of things they do not teach at Harvard Business School, and there is actually a book regarding the subject which you can buy; it mostly discusses relationship building and just how business is about people, not about textbook strategies. Indeed that is a truism, but, when we discuss non-MBA business management strategies, we often don’t understand exactly what that means.
Allow me to explain a thing that we employed to do, before my retirement. The truth is, I ran a franchising company and I made sure that every single new market that people opened, i was there for that launching of the franchises. Actually, I often sat with our blitz marketing team, which will go out and help set up these new franchises and obtain inside their first batch of new customers.
We did things so untypical of MBA management strategies that I’m certain that I explained it some of the professors of some of the universities teaching business school would drop their jaw. We employed to order pizzas sent to hotel lobbies, so we would set up poster boards with maps scotched tape for them, as well as a shoebox packed with highlighters, aerial photos, and lists and lists of potential prospects in the area.
We would likewise have several phone books around, and that we would literally map the area, get everyone riled-up and ready to go. Which would become our command and control. I could remember having three cell phones strapped to my belt attempting to handle all of the incoming calls of all of the teams in the field, while still running the complete business.
The fact is that in order to win markets, you need to dump the MBA textbook and go for it. Which is if you want to win market share, decimate your competitors, and collect all the best and most loyal customers.
Quite frankly, I don’t really care what any MBA professor says, because odds are they’ve never created a payroll in their entire lives, and because my way works! The fact is, as an entrepreneur, I only value winning, and that’s what organization is about. So, why not throw a pIn business one of the most important things to ensure is you hold the proper tools to make your business run smoothly. This is also true within the hotel and hospitality industry, as monitoring your client’s reservations, your accounting and all of other aspects of your hotel is very important to the continued success of your business. One method to ensure that your organization is on top of these main reasons is by using top quality hotel management software. Having this hospitality software will assist you to keep the hotel business running efficiently as well as your customers returning due to your excellent customer service.
Great hotel management software comes with modules which cover different aspects of your accommodation management side of the industry. It will include modules to keep track of reservations, room service, restaurant bookings, staff, stock control and accounting, which lets you keep track of all of your information. Good Alex Mirza can do all of this in using one user friendly program that can save you a lot of time and funds by streamlining these processes.
Your integrated solution should include point of sale software which will keep tabs on sales made inside the hotel. Whether your customers are buying items from the gift shop, purchasing room service oievne paying their bills, this software will monitor it. It will create professional receipts and give you detailed reports to help you manage your small business better.
Another significant a part of hotel management software is the module that keeps tabs on calls and calculates the expense of these calls to the client. This helps to incorporate the cost of local and international calls towards the client’s bill while they are ready to consider. This gives your client an in depth listing of calls they made throughout their stay, in order to check it for accuracy.